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Secure Citizen for retail

Empowering Retail with Trusted Identity Solutions

Identity fraud is a growing concern for retailers in South Africa, where fraudsters exploit false identities to open store accounts or hijack existing ones. This not only leads to significant financial losses but also damages customer trust. At Secure Citizen, we understand the challenges you face in ensuring the authenticity of your shoppers, both in-store and online.

Lending credit to shoppers can be a risky proposition, especially with the increasing prevalence of identity fraud and account takeovers in South Africa. Fraudsters can use false identity details to open store accounts or shop using someone else’s credit, leaving you vulnerable to financial loss and damaged customer relationships.

Why Secure Citizen

Transforming Retail with Advanced Identity Verification Solutionsd

Secure Citizen offers a comprehensive suite of benefits designed to enhance security, convenience, and trust in every transaction. Our platform provides cutting-edge identity verification methods to protect your business and streamline your customers’ shopping experience.

Pay with Face

Securely authenticate accounts with a simple selfie.

Mitigate Fraud

Verify shoppers against trusted sources to protect your business from identity fraud and account takeovers.

Convenience

Biometric authentication and automated information pre-fills save time and eliminate paperwork.

Contactless

Biometrically verify online shoppers for secure and convenient delivery.

How We Can Help You

Secure Citizen can help you safeguard your business and customers from fraud by verifying shoppers’ identities biometrically and through cutting-edge verifiable credentials at the account creation stage and while shopping on credit.

Our system collaborates with the Southern African Fraud Prevention Service (SAFPS) and the Department of Home Affairs databases to ensure that your shoppers’ details are authenticated and verified. With our verifiable credentials
technology, verifiers can confirm shoppers’ credentials instantly without needing to contact the issuer.

We can help you in the following ways:

  • Credit / account applications: Authenticate the identity of shoppers applying for store credit or making account changes.
  • Return purchases: Verify the identity of shoppers returning special or high value goods.
  • Online transactions: Verify the identity of shoppers using credit, revolving credit etc.

ID Verification That Powers Trust Across Industries

From retail to credit bureaus, logistics to online marketplaces, Secure Citizen solves real-world business challenges with tailored identity solutions.
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It's easy to get started

How to get started

Getting started with Secure Citizen is straightforward. Our platform is designed to guide you smoothly through the setup process, making it easy to integrate our identity verification solutions into your existing systems. Follow these steps to embark on a journey towards enhanced security and efficient identity management

Book a demo & share your needs

Schedule a demo to see our identity verification solutions in action and share your specific requirements and use cases with us.

Receive a tailored proposal

Get a customised proposal based on your needs and volume.

Implement the solution

With simple API integration into any system, we provide test credentials to our sandbox upon signing some T&Cs. Once you have tested the system thoroughly with with our support, you are ready to move to production.

Enjoy a more secure business

Experience streamlined processes, reduced fraud, and happier customers!

These Brands Trust us.
You can too.

Retail Solutions for Every Need

Retail-Ready ID Verification

Our integrated identity platform provides robust solutions for identity verification tailored to the fast-paced retail environment. From biometric authentication to cutting-edge verifiable credentials, we support retail businesses in securing every transaction. Whether through your app, website, point-of-sale systems, kiosks, or tills, our solutions integrate seamlessly to ensure smooth and secure customer verification at every point of interaction.

Secure Citizen SOLUTIONS

Verification Solutions
for Retailers

Know Your Customers with our proven solutions. From Biometric Authentication to Identity & Data Verification, our powerful APIs seamlessly integrate these features into your systems.

Secure Citizen SOLUTIONS

Verifiable Credentials
For Retailers

Empower your retail business with blockchain-backed digital credentials. Instantly verify customer identities in a tamper-proof and secure way, building trust with your shoppers both in-store and online. Our solutions help retailers create a seamless customer experience while safeguarding against identity theft and fraud.

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Stay Informed with our Blog

Dive into our blog for valuable insights, actionable tips, and industry trends to stay ahead in the world of secure identity solutions.

A while ago, an interesting tweet by Vala Afshar did its rounds on Twitter. It read something like this: “Netflix did not kill Blockbuster.Ridiculous late fees did. Uber did not

Account takeover fraud is an increasing threat to retailers and their customers. How do we combat it? Imagine this: a seemingly innocent customer walks into a retail store. Equipped with

Your Top Questions Answered

FAQs

Secure Citizen enhances in-store identity verification by utilising biometric authentication methods, such as facial recognition, to confirm the identity of customers. This eliminates the need for physical IDs or paperwork, making the verification process faster and more secure. Customers can authenticate their identities with a simple selfie, ensuring that only verified individuals can access certain services or complete transactions in-store.

At POS, shoppers can utilise their Verifiable Credentials through a mobile app, USSD, any other wallet access mechanism. QR codes, biometric data, or other touch points available to a business, can be scanned or transmitted to confirm identity or validate transactions with new parties while known customers can be requested to share credentials without any intervention. This process connects customers to businesses, enabling ongoing interactions. Consequently, businesses can send 'proof requests' for necessary verifications, adapting from simple identity confirmations to more sophisticated processes as needed.

Secure Citizen uses advanced biometric verification and verifiable credentials to ensure that only legitimate customers can create accounts or make purchases, significantly reducing the risk of identity fraud.

Learn more on our fraud mitigation page.

Thin file' individuals, who have limited digital or financial records, are accommodated through alternative verification methods. These include community vouching, biometrics, and the use of physical documents to establish Verifiable Credentials (VCs). By accumulating attestations over time, along with verifiable receipts and transactional information, these individuals can build a profile that enables the generation of alternative credit scores and other indicators. This approach is pivotal in integrating the unbanked or economically excluded into the broader economy, allowing them to become active economic participants.

Secure Citizen enhances customer onboarding in retail by leveraging biometric authentication and automated information pre-fills. This reduces the need for manual data entry and paperwork, speeding up the onboarding process. Customers can quickly and securely create accounts or make purchases using their biometric data, such as a facial scan, ensuring a seamless and efficient onboarding experience.

Still have questions?

Explore our comprehensive FAQ page for quick answers on technical details, implementation, and more.
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Experience Secure Citizen First Hand

Empower your business with our comprehensive suite of identity verification services.

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